Refund policy

Return, Refund & Exchange Policy

Effective Date: 04 August 2026

Welcome to oddvestshop. We strive to provide premium-quality apparel and an excellent shopping experience. Please read our Return, Refund & Exchange Policy carefully before placing an order.

1. Return Eligibility

You may request a return or exchange within 7 days of receiving your order if:

  • You received the wrong product.

  • The product is damaged or defective.

  • The product has a manufacturing defect.

  • The item is unused, unwashed, and in its original condition with all tags and packaging intact.

2. Items Not Eligible for Return

Returns or refunds will not be accepted for:

  • Products that have been worn, washed, or damaged after delivery.

  • Products without original tags or packaging.

  • Products returned after 7 days of delivery.

  • Customized or personalized products.

  • Clearance, sale, or promotional items (unless damaged or defective).

3. Size Exchange

If the size does not fit:

  • One-time size exchange is available within 7 days of delivery.

  • The product must be unused with original tags attached.

  • Exchange is subject to stock availability.

  • If the requested size is unavailable, store credit or an alternative product may be offered.

4. Return Process

To initiate a return or exchange:

Email us at: oddvest8@gmail.com

Include:

  • Order Number

  • Full Name

  • Reason for Return/Exchange

  • Clear photos of the product

  • Unboxing video (recommended for damaged or incorrect items)

Our team will review your request within 24–48 business hours.

5. Refund Policy

Once the returned product is received and inspected:

  • Approved refunds will be processed within 5–7 business days.

  • Refunds will be issued to the original payment method.

  • COD orders will be refunded via bank transfer or UPI after collecting the required details.

  • Original shipping charges (if any) are non-refundable unless the error was on our side.

6. Damaged or Incorrect Orders

If you receive:

  • A damaged product

  • A defective product

  • The wrong item

Please contact us within 48 hours of delivery with clear photos and an unboxing video. After verification, we will provide a replacement or a full refund.

7. Order Cancellation

  • Orders may be cancelled before they are shipped.

  • Once an order has been shipped, it cannot be cancelled.

  • If cancelled before dispatch, a full refund will be processed.

8. Late or Missing Refunds

If you have not received your refund:

  1. Check your bank account.

  2. Contact your payment provider or bank.

  3. If the issue continues, email us at oddvest8@gmail.com.

9. Contact Us

Oddvestshop

Email: oddvest8@gmail.com

Phone: 8010263945

Website: https://www.oddvestshop.com

Business Hours:

Monday – Saturday

10:00 AM – 7:00 PM (IST)

Note: This policy is intended to provide a fair shopping experience while complying with applicable consumer protection requirements. Customers' statutory rights remain unaffected.